Neo works across the world with corporates, governments, not-for-profits, and start-ups. For detailed case studies and references, get in touch.

National Australia Bank

Adam Dineen

National Australia Bank
Senior Consultant, Digital Channels

“The Neos worked with NAB on the User Experience strategy and design for the major refresh of NAB’s corporate internet banking platform – NAB Connect. We were sold from day one on their people-focussed design philosophy, the deadlines were tight, the brief kept on changing and sometimes we came up against some very limiting constraints, but the Neos always managed to roll with it and somehow make it seem easy.”
Woolworths

Casper Urhammer

Contiki
CEO

“Neo are a unique design company and one that we’re very proud of working with. They understand commercial realities and balance these against user needs. Neo helped us to see product, business and market opportunities across our global markets in a completely different way and as a result changed Contiki’s perception on some of our business challenges and how to turn these into commercial opportunities. If your business and/or problem can capture Neo’s attention, don’t hesitate to work with them, you won’t regret it.”
Australia Post

Andrew Smith

Telstra
Director, Customer Experience

“The first thing you’ll notice about Neo is their purpose and philosophy.  Compared to any other partner I’ve worked with, Neo genuinely want to do good for your customers and change the world.  Their ambition is more than matched by their capabilities. I’ve never seen a team get into our business and understand the true need (not just the one we thought we had), then help us design a solution that delivers exceptional outcomes for customers.”
Catholic community services

Janis Redford

Catholic Community Services
General Manager

“With a change in government policy, we realised we could not continue to do business in the same way, different approaches were required to be successful. Partnering with Neo has enabled us to identify, develop and implement new innovative approaches to in-home community care. This was critical to not only ensure our organisations ongoing success but also make a meaningful difference to our clients’ lives.”
Australia Post

Graeme Swift

Department of Foreign Affairs and Trade
Passport Services

“Neo are a breath of fresh air. Their strategic thinking, vision and passion for great design is infectious. They have helped us to better understand how to improve and simplify the experience between Australians and the Department of Foreign Affairs and Trade.”
Etihad Airways

Zac Vogel

Etihad Airlines
Head of Brand, Global Loyalty

“Neo quickly understood the intricacies of our global business, and in doing so have made themselves a very important partner for us. They not only understand users, they have considerable business acumen, which means they strive and create class-leading experiences, that are also commercially viable.”

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